FAQ
Have a look to see what people are asking about ClinicServer.Answer
We’d love to hear from you. Call us at 1-877-454-9870 ext. 1007 or sales@clinicserver.com or you can Register for our Free Trial.
Dave Carter, Support Services ManagerAnswer
We manage security at different levels:
1. Data integrity – no data is stored on your local computer. If your computer crashes or is stolen, your medical records are not lost, or worse, compromised to someone. Our servers are in a corporate datacenter. This means that the environment is secure and protected from power and Internet outages. Your medical records are backed up daily (automatically) and offsite backups are done on a routine basis. This means you do not have to manage your backups on your own or pay for the service.
2. User level access. Your office manager may not need to access chart notes, just as your providers may not need to access financial information and management reporting functionalities should obviously be reserved for management. ClinicServer allows users to define their own levels of access so the right people have access to the right information.
3. While your information is being sent and received it is encrypted using SSL encryption.
Dave Carter, Support Services ManagerAre there limits on locations, practitioners, patients, rooms or resources?
Answer
There are no limits in ClinicServer. Our clients range from small, single location clinics to large multiple location clinical corporations. Register for our Free Trial
Dave Carter, Support Services ManagerHow long does it take to load the software?
Answer
It only takes a few minutes to load ClinicServer. There are no CDs, no waiting, just a simple download. Register for our Free Trial
Dave Carter, Support Services ManagerWhat features are included in a monthly subscription?
Answer
You choose the service level that suits your clinic needs. The levels are: Simplify, Empower and Grow See our pricing page for details. Your subscription also includes the benefits of a secure, hosted, Internet-based software service: 24/7 access from anywhere, anytime, secure data transmission, automatic backups, and safety of remote information storage. *Eclaims are available in Canada for British Columbia and Ontario.
Dave Carter, Support Services ManagerAnswer
You can start today by clicking here to Register for our Free Trial.
Dave Carter, Support Services ManagerDoes ClinicServer support real-time updates to the appointment book?
Answer
Yes. ClinicServer lets practitioners and staff make and change appointment and treatments in real-time from their computer. Patients can confirm appointments through e-mail to update the appointment book in real-time.
Dave Carter, Support Services ManagerWill ClinicServer work on my Mac?
Answer
All Macintosh computers running the latest version of Java will be able to run ClinicServer.
Dave Carter, Support Services ManagerAre there limits on locations, practitioners, patients, rooms or resources?
Answer
There are no limits in ClinicServer. Our clients range from small, single location clinics to large multiple location clinical corporations. Register for our Free Trial
Dave Carter, Support Services ManagerDoes ClinicServer support real-time updates to the appointment book?
Answer
Yes. ClinicServer lets practitioners and staff make and change appointment and treatments in real-time from their computer. Patients can confirm appointments through e-mail to update the appointment book in real-time.
Dave Carter, Support Services Manager
Answer
We’d love to hear from you. Call us at 1-877-454-9870 ext. 1007 or sales@clinicserver.com or you can Register for our Free Trial.
Dave Carter, Support Services ManagerWhat features are included in a monthly subscription?
Answer
You choose the service level that suits your clinic needs. The levels are: Simplify, Empower and Grow See our pricing page for details. Your subscription also includes the benefits of a secure, hosted, Internet-based software service: 24/7 access from anywhere, anytime, secure data transmission, automatic backups, and safety of remote information storage. *Eclaims are available in Canada for British Columbia and Ontario.
Dave Carter, Support Services Manager
Answer
You can start today by clicking here to Register for our Free Trial.
Dave Carter, Support Services Manager
Answer
We manage security at different levels:
1. Data integrity – no data is stored on your local computer. If your computer crashes or is stolen, your medical records are not lost, or worse, compromised to someone. Our servers are in a corporate datacenter. This means that the environment is secure and protected from power and Internet outages. Your medical records are backed up daily (automatically) and offsite backups are done on a routine basis. This means you do not have to manage your backups on your own or pay for the service.
2. User level access. Your office manager may not need to access chart notes, just as your providers may not need to access financial information and management reporting functionalities should obviously be reserved for management. ClinicServer allows users to define their own levels of access so the right people have access to the right information.
3. While your information is being sent and received it is encrypted using SSL encryption.
Dave Carter, Support Services ManagerHow long does it take to load the software?
Answer
It only takes a few minutes to load ClinicServer. There are no CDs, no waiting, just a simple download. Register for our Free Trial
Dave Carter, Support Services ManagerWill ClinicServer work on my Mac?
Answer
All Macintosh computers running the latest version of Java will be able to run ClinicServer.
Dave Carter, Support Services Manager
